This position is responsible for acting as a liaison between IT and business users on various business systems projects.
Documenting system requirements, formulating scope, defining objectives, and creating system specifications that drive system development and implementation.
Lead client meetings to gather business requirements, and documents, and analyzes customer requirements.
Participates in evaluation, implementation, training, and support of application software both off-the-shelf and in-house developed.
Provide ongoing maintenance, support, and development to assigned applications and implement new products.
Troubleshoot, research, and solve technically challenging problems involving integrated systems.
Tests and verifies software releases, upgrades, and any changes prior to the promotion of code to the production environment.
Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, and end-user documentation.
Assist in business system administration tasks, documentation, and process improvement support.
Assists in developing and documenting business system policies and procedures, business rules, and training materials.
Prepares detailed flow charts, diagrams, mapping, and specifications.
Responsible for coordination and documenting data conversions and module-to-module interface integrations.
Required Experience, & Education:
2 - 3 years of Business Analyst experience in an IT setting
Experience with SQL Report Writing.
Experience with ERP (Enterprise Resource Planning) process development and process mapping.
Moderate understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management.
Experience in communicating and presenting complex information to technical and non-technical stakeholders.
Nice to have experience:
Financial module experience with Epicor ERP or Intuitive ERP is a huge plus
Knowledge of SOX / 404 internal audit controls is a plus
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