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Customer Service Representative - (CL)

Job Description


Accurate Personnel is hiring immediately for a Customer Service Representative to join our client in Lake Zurich, IL. This individual will be responsible for supporting and following company procedures to ensure that customers achieve complete satisfaction. The ideal candidate will work well with others and possess at least 2 years of experience in a manufacturing environment. Apply online and kick start your career today!

Pay, Schedule, and Location

  • Starting at $20 to $21/hour, paid weekly

  • Excellent benefits package: Medical, Dental, and Vision

  • Monday through Friday, 7 am to 5 pm

  • Located in Lake Zurich, IL

Duties and Responsibilities

  • Supports and follows the ISO9000 system to achieve complete customer satisfaction

  • Ensures the security of information including customer information, receivables, payables, and office activities

  • Answers telephones in a timely fashion and assists or routes callers as appropriate

  • Communicates with customers and receives orders by telephone, fax, email, and mail and processes them promptly

  • Orders are received on an order form and repeated back to the customer for verification

  • Checks discount pricing, shipping information, dates, and special instructions in the customer database

  • Completes documentation needed for export orders

  • Advises warehouse and/or shipping supervisor of obstacles that may impede the timely and accurate shipment of products

Requirements and Qualifications

  • High School Diploma or GED required

  • Good oral and written communication skills in English

  • Must have good Math skills

  • Basic computer skills

  • Minimum 2 years experience in a manufacturing environment

  • Must be able to handle stressful/pressure situations in a professional matter

  • Ability to work well with others and promote teamwork

  • Ability to work with minimal supervision

  • Good organizational and multi-tasking skills

  • Good problem-solving skills



Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!


Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.