Sales Associate

Commission pay 

Excellent benefits package, including medical, dental, and vision

8am to 5pm or 7:30am to 4:30pm

Located in Blue Ash, Ohio

Support the VP of Sales and broader Bulk Sales team with customer quotes, contract updates, and order management

Maintain accurate records of customer interactions, order status, and follow-up actions

Engage directly with customers (as trained and assigned) to provide updates, confirm details, or discuss new opportunities

Partner with the DOWNLITE China office to generate and distribute monthly contract reports to customers

Track order changes, pricing updates, and delivery schedules to ensure alignment between production and customer expectations

Assist in identifying sales trends and opportunities within existing accounts

Prepare preliminary pricing, proposals, and samples for potential new business

Participate in customer calls or meetings alongside senior sales team members

Prepare Customer Performance Reviews and Quarterly Business Summaries

Align outreach efforts, sampling campaigns, and promotional content with current marketing efforts and available materials

Assist with product entry and updates within the Product Lifecycle Management (PLM) system

Maintain accuracy and consistency of product data, ensuring records are current and accessible

Help create and update sales presentations, marketing decks, and customer communication materials in Microsoft Power Point

Maintain and update the digital file library for customer presentations and reports

Track and organize inventory for sales and marketing materials, including sample kits, hangtags, and other materials

Support event logistics, including booth preparation, material shipment, and follow-up communications

Attend select trade shows or customer meetings (as assigned) to gain exposure to customer interactions and industry trends

Assist in planning and coordinating customer visits, including travel, hospitality, and agenda development

Ensure a professional and engaging experience for all visiting partners

Participate in internal meetings and assist with agenda preparation and note-taking

Be cross-trained to provide backup support across sales functions as needed

Work closely with operations, logistics, and finance teams to ensure customer needs are met efficiently

1–3 years of experience in sales support, customer service, or account coordination (B2B preferred).

Strong interpersonal and communication skills with a passion for building relationships.

Demonstrated organizational ability and attention to detail.

Proficiency in Microsoft Excel, PowerPoint, and shared drive/cloud-based systems.

Knowledge of Adobe Illustrator, InDesign and Photo Shop a plus.

A proactive learner with interest in developing into a full sales or account management role.

Positive, team-oriented mindset and willingness to take initiative.

College Degree preferred