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Customer Service Representative - (BOL)

Job Description

HIRING IMMEDIATELY: CUSTOMER SERVICE REPRESENTATIVE IN WOODRIDGE, IL

Accurate Personnel is hiring immediately for a Customer Service Representative to join our client in Woodridge, IL. This individual will be responsible for tracking, processing, and filing account payables, as well as maintaining an inventory of office supplies as needed. The ideal candidate will possess strong communication and data entry skills. Apply online and kick start your career today!

Pay, Schedule, and Location

  • Starting at $21.50/hour, paid weekly

  • Excellent benefits package: Medical, Dental, and Vision

  • Monday through Friday, 5 am to 1 pm

  • Located in Woodridge, IL

Duties and Responsibilities

  • Track, process, and file account payables

  • Maintain inventory of office supplies as needed

  • Generate daily, weekly, and monthly reports for customers and the internal management team

  • Office tasks such as ordering lunch, greeting visitors, issuing security badges, and assisting the management team with projects

  • Acts as liaison between warehouse personnel and customer

  • Resolves problems as they occur and ensures that accurate and complete information is conveyed to all concerned

  • Works with management to ensure proper supply levels are maintained

  • Assists the supervisor/manager in assuring that good relations with the customers are maintained by all the representatives

  • Any and all complaints are handled in a courteous and efficient manner

  • Solicits customer feedback and regularly reports responses to the supervisor

  • Negative feedback or response is promptly reviewed with the supervisor

Requirements and Qualifications

  • High School Diploma or equivalent required

  • Minimum of three (3) years of customer service in the distribution and logistics industry is a plus

  • Must have good communication and interpersonal skills

  • Must be advanced in data entry

  • Advanced spreadsheet skills required

  • Must possess an elevated level of skills to manage and resolve EDI issues

  • Ability to read and comprehend basic instructions, to interpret documents such as safety rules, operating and maintenance instructions

  • Ability to make decisions on customer acceptance based on experience

  • Above average verbal, writing, and grammar skills in English

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(Salary range based on experience)

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ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.