Back to Job Search

Customer Service Representative - (FAIR)

Job Description


Accurate Personnel is hiring immediately for a Customer Service Representative to join our client in Fairfield, OH. The Customer Service Representative should be a motivated self-starter with a passion for serving customers as a customer service representative. The customer service candidate must be a responsible person. The candidate must be customer-focused, dependable, passionate, reliable, energetic, flexible, versatile, a team player, organized, & willing to work in a changing fast-paced environment. Apply online and kick start your career today!

Pay, Schedule, and Location

  • Starting at $17.50 to $18.50/hour, paid weekly

  • Excellent benefits package: Medical, Dental, and Vision

  • Monday through Friday, 8 am to 5 pm

  • Located in Fairfield, OH

Duties and Responsibilities

  • Communicate with our customers via phone calls, faxes, chat, and e-mails

  • Handle large volumes of phone calls (inbound and outbound)

  • Responsible for placing orders, handling inbound requests, and setting up appointments

  • Assist customers with order status questions, resolving returns, inquiries, and disputes

  • Responsible for taking information and other pertinent information over the phone

  • Responsible for reporting any trending issues to the customer service leadership team

Requirements and Qualifications

  • Bilingual (English / Spanish) abilities required

  • Must be willing to work in a changing fast-paced environment

  • Needs to be able to help customers navigate the company website

  • Ability to handle escalated calls with good communication skills

  • Must document all call and e-mail information according to standard operating procedures

  • Must be able to provide knowledgeable answers to questions regarding products and pricing


(Salary range based on experience)



Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!


Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.