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Dispatch Specialist - (IND)

Job Description


Accurate Personnel is hiring immediately for a Dispatch Specialist to join our client in Lafayette, IN. This individual will be responsible for providing excellent customer service and engaging with customers proactively to understand their expectations and preferences. The ideal candidate will possess at least one year of experience in customer service with the ability to work in a fast-paced environment. Apply online and kick-start your career today!

Pay, Schedule, and Location

  • Starting at $19 to $21/hour, paid weekly

  • Excellent benefits package: Medical, Dental, and Vision

  • Monday through Friday, 3 pm to 12 am

  • Located in Lafayette, IN

Duties and Responsibilities

  • Provide customer service.

  • Engage proactively with customers to understand their expectations and preferences, fostering stability and growth opportunities.

  • Book freight with a sense of urgency, ensuring continuous movement for drivers and minimizing layovers for enhanced operational efficiency and profitability.

  • Provide timely status updates to customers and offer effective problem-solving solutions when issues arise.

  • Identify and address potential service failures promptly in coordination with planning and dispatch teams.

  • Maintaining proactive communication with third-party logistics partners regarding route delays.

  • Comply with company policies and procedures

Requirements and Qualifications

  • At least 1 year of experience in customer service roles in a fast-paced environment.

  • Strong communication skills.

  • Excellent organizational capacity.

  • Transport management skills.

  • Collaborative attitude.

  • Solution-oriented mindset.

  • Team management abilities.


(Salary range based on experience)



Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!


Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.