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Customer Service Representative - (BROW)

Descripción del trabajo


Accurate Personnel is hiring immediately for a Customer Service Representative to join our client in Doral, FL. This individual will be responsible for assisting customers/clients over the phone and through email on their accounts and any questions they may have, handling inbound and outbound calls daily to keep and improve the business and relationships with the customers. Opportunity to develop a career in a multinational company. Apply online and kick-start your career today!

Pay, Schedule, and Location

  • Starting at $21 to $22/hour, paid weekly

  • Excellent benefits package: Medical, Dental, and Vision

  • Monday through Friday, 8 am to 5 pm

  • Located in Doral, FL

Duties and responsibilities

  • Build Effective business relationships with customers.

  • Responsible for the process of order entry, back orders, direct containers, claims, and returns for customers.

  • Resolve situations in the best interest of both consumer and company in accordance with policies and procedures by using judgment, creative thinking, and consumer-centricity

  • Follow up on orders and back orders.

  • Educate customers about the terminology, features, and benefits of products in order to improve product-related sales and customer satisfaction.

  • Fill requests for samples, marketing materials, or any additional information requested

  • Collaborate with staff across the organization to accomplish company and personal goals.

  • Manage time effectively, meet personal goals, and work effectively with other members of the team

  • Present a professional image at all times to customers and collaborators

  • Maintain proficiency in using personal computer, data entry, and other common office equipment and software

  • Follow company policies and procedures

  • Perform other duties as assigned.

Required Qualifications

  • Ability to work independently and to adapt to a fast-changing environment

  • Interior Design interest

  • Excellent customer service

  • Excellent interpersonal and communication skills both written and verbal

  • Knowledge of Microsoft Outlook, Word, Excel and PowerPoint

  • 2+ years of experience in cold-calling sales with a strong track record of success

  • Self-motivated and able to work independently to meet or exceed goals

Preferred Qualifications

  • Bilingual English/ Spanish is a plus

  • Experience in the Bathroom industry

  • Driven, with a positive attitude

  • Creative and solution-focused problem solver

  • Effective time management, organization, and multi-tasking skills

  • Good team player with a high sense of empathy

  • Ability to work well under pressure

  • Able to work in a multicultural fast-paced environment

  • Flexibility and willingness to work on any other duties or projects not otherwise specified in the job description


(Salary range based on experience)



Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!


Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.