HIRING IMMEDIATELY: CLIENT SUCCESS EXECUTIVE IN BOLINGBROOK, IL
Accurate Personnel is hiring immediately for a Client Success Executive to join our client in Bolingbrook, IL. This individual is responsible for working directly with the operations management and implementation teams for new customer and product implementation. The individual will be able to proactively recommend strategies that improve the overall business relationship and shared goals and objectives of our customer partnership.Apply online and kick-start your career today!
Pay, Schedule, Location
- $23/hour, paid weekly
- Monday through Friday, 8 am to 5 pm
- Location in Bolingbrook, IL
Duties and Responsibilities
- Work directly with the Operations management and implementation teams for new customer and product implementation
- Participate in status update calls and providing input from the client services perspective
- Manage working relationship with customers, providing client support through research and documentation of issues working with the internal warehouse distribution center and other departments as applicable
- Assist with the development, implementation, and direction of Amware’s programs, policies, procedures, and guidelines to ensure efficiency and compliance
- Maintain daily, weekly and monthly Key Performance Indicators (KPIs) for customers and be an integral contributor to the regular Quarterly Business Review (QBR) process
- Conduct weekly conference calls with the customer and the operations staff at the facilities, and take part in internal labor planning meetings
- Day-to-day management of account(s) including, billing (weekly, month-end), SOP and related account activities, timely processing of customer orders including filling, shipping, inquiries and related follow up through emails, conference calls, etc.
Requirements and Qualifications
- This job operates in a professional office environment
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Frequently exposed to moving mechanical parts
- Regularly required to talk or hear, frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
- May require lifting of up to 25 lbs
- Travel 15% based on position requirements
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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.